Phone King Unlocks

Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511 Our Support Hotline is available 24 Hours a Day: 708-994-9511

Phone King Unlocks Privacy Policy

Effective Date: March 25, 2026

At Phone King Unlocks, we value your privacy and handle your information with care. This policy explains how we collect, use, and protect your data when you visit our website or use our services in Harvey, Illinois. By continuing to interact with our business, you agree to the practices described below.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Phone King Unlocks (“we,” “us,” or “our”) does not provide customer SMS opt-in details, phone numbers, or consent records for marketing or promotional use by outside organizations. All messaging consent data remains private and is used only for direct service communication.

Mobile contact details may only be accessed when needed to support essential services such as messaging delivery or customer assistance. Outside of these limited uses, SMS opt-in data and consent records remain protected and are not passed on.

1. Information We Collect

We collect different types of information to provide reliable service and smooth operations:

  • Personal Information: We collect your Name, contact number, email address, and even a physical address. We also maintain records of communication preferences and opt-in timestamps.
  • Device Details: For repairs and unlocking services, we record device type, model, IMEI or serial number, and reported issues.
  • Technical Data: This may include IP address, browser type, device type, and website activity collected through cookies or analytics tools.
  • Customer Communication: Records of calls, messages, emails, and service history to improve support and service quality.

2. How We Use Your Information

The information we collect helps us operate efficiently and serve you better:

  • To process repair and unlocking requests
  • To send service updates, reminders, and confirmations
  • To respond to customer inquiries and support requests
  • To improve our site performance and overall client convenience. 
  • To meet legal obligations and prevent misuse

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions: Selecting the SMS service, it means you agree to receive messages from us. This includes updated confirmations and support communications. 

  • Opt-In & Consent: Messages are only sent after you provide clear consent. We keep records of when and how you opted in.
  • Opt-Out Instructions: You can stop messages at any time by replying “STOP”. A confirmation message will follow, and no further texts will be sent unless you opt in again.
  • Help & Support: Reply “HELP” for assistance or contact us at (708) 735-6313.
  • Carrier Information: Message delivery depends on your carrier. Standard message and data rates may apply. Carriers are not responsible for delays.

SMS Data Protection Statement: Mobile contact details and consent records are used only for direct communication related to services. Access is limited to necessary operational support. All other uses exclude SMS consent data.

4. Information We Provide To Others

Your information is handled with strict confidentiality. We do not give your personal data to anyone.

Information may be provided only in the following situations:

  • Service Support Providers: We may work with trusted service partners who help with operations such as payments or technical support. 
  • Legal Compliance: Information may be provided when required by law, legal request, or to prevent fraud or harm.
  • Business Changes: In the event of a business transition, your data will remain protected under this policy.

Note: SMS consent and opt-in data are excluded from these situations except where needed to support messaging services.

5. Data Security

We take all the safety precautions to protect your information:

  • Secure systems with limited access
  • Regular updates to protect stored data
  • Staff awareness and handling procedures

While no system is fully secure, we take practical steps to reduce risks and keep your information safe.

6. Your Rights & Choices

You have the right to manage your personal information:

  • Requests for accessing the data we store about you. 
  • Ask for corrections or updates
  • Request to remove the data we have about you.
  • Stop SMS messages at any time by replying “STOP.”

7. Policy for Children

Phone King Unlocks services are intended for adults. We don’t catalogue the data from individuals under the age of 16 years.  We remove the data if we mistakenly collect any. 

8. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Phone King Unlocks

  • Address: 16307 Halsted St, Harvey, IL 60426
  • Phone: (708) 735-6313