Phone King Unlocks · Loyalty & Service Messages · Effective September 18, 2026
This policy explains how Phone King Unlocks (“we”, “us”) collects, uses and protects mobile phone numbers for our in-store text messaging program. It applies to messages sent from (708) 787-3151. Our SMS Terms & Conditions describe the program itself.
The short version
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or trade mobile numbers or opt-in records. Ever.
How we get your number
Only one way: you give it to us verbally, in person, at our store counter, after we ask whether you would like a text confirming your loyalty points. We do not collect numbers through websites, online forms, purchased lists, data brokers, or any third party. Providing your number is never a condition of buying, selling, or repairing a device with us.
What we collect
- Your mobile phone number, and optionally your first name.
- Your loyalty points balance and a record of the transactions that earned them.
- For customers who received our free lifetime screen-protector benefit, the model and serial (IMEI) of the covered device, so we can honour the benefit.
- The fact and date of your consent, and of any opt-out.
How we use it
We use your mobile number solely to send you the two message types described in our terms: a confirmation of the loyalty points earned on a visit with your current balance, and a single follow-up about your covered device roughly 30 days later that also tells you what your points can be redeemed for. We do not use your number for recurring marketing campaigns, bulk blasts, or advertising.
Who processes your number
Our messages are delivered by Twilio and respond.io, acting as our service providers. They process your number only to send and log our messages on our behalf, under contract, and are not permitted to use it for their own purposes. This is service-provider processing, not sharing for marketing.
Message frequency and rates
About 2 messages per transaction. Message and data rates may apply according to your wireless plan; we do not charge for the messages.
Opting out and getting help
Reply STOP to any message to cancel; you will receive a single confirmation and no further messages. Reply HELP for help, call or text our shop at (708) 735-6313, or ask any member of staff at the counter. Carriers are not liable for delayed or undelivered messages.
How long we keep it
We keep your number and loyalty record for as long as you remain a program member. If you opt out, we keep a minimal record of the opt-out itself so that we do not message you again. You may ask us at the store or by phone to delete your number and loyalty record at any time, and we will do so.
Security
Numbers are held in our point-of-sale system with access limited to store staff who need it to serve customers. We do not publish customer numbers and we do not include them in marketing materials.
Children
This program is intended for customers aged 18 and over, or those with the permission of the mobile account holder. We do not knowingly enrol anyone younger.
Changes to this policy
We may update this policy from time to time. The current version is always published at this address, with the effective date shown at the top.
Contact us
Business Ztar Electronics Inc, d/b/a Phone King Unlocks
Address 16307 Halsted St, Harvey, IL 60426
Phone (708) 735-6313 (shop)
Messages sent from (708) 787-3151
Website phonekingunlocks.com
Terms SMS Terms & Conditions